Shipping policy

Products are only delivered in the countries for which the website allows delivery, as indicated during the ordering process. This excludes islands.
The customer is responsible if the customer specifies the delivery address incorrectly, and may have to pay extra charges.
Unless otherwise agreed, the prices stated in our e-store do not include the shipping and delivery of the products to the customer. The costs of shipping and delivery are specified separately before the order is completed.

The specified delivery times are merely indicative, and not binding on Bibo Brands. Any delay in delivery can never give rise to termination of the purchase or payment of compensation to the customer, except in the case of deliberate delay attributable to Bibo Brands. We are entitled to make partial deliveries. If the products are not delivered, any sums paid by the customer will be refunded, without interest or other compensation. 
Products are only shipped after payment in full of the amount due.

Deliveries are shipped for free in the following circumstances:
To Belgium, for purchases of €35 or more
To the Netherlands/Germany, for purchases of €35 or more
To France/The UK, for purchases of €45 or more
To Denmark/Austria/Poland/Luxembourg, for purchases of €60 or more
To Italy/Spain/Finland/Hungary/Ireland/Croatia/Portugal/Slovenia/Slovakia/Czech Republic/Sweden, for purchases of €70 or more
To all other countries to which Bibo Brands delivers to, for purchases of €80 or more

Packages take about 1 to 4 working days to arrive, depending on the country:
Belgium/Luxembourg/Netherlands: 1 working day 
France: 2 working days
Germany: 2 working days
UK: 3 working days
Ireland: 3 working days
Italy: 4 working days
Spain: 3 working days
Other European countries: 3 to 5 working days

As soon as your package leaves our premises, you will receive an e-mail from the e-store system with a shipping confirmation. In principle, you will also receive an e-mail from the carrier informing you that the products have been collected and are being prepared for delivery. You can reply to this e-mail to postpone the delivery of the products, or specify a different delivery address.
The carrier will attempt to deliver the package to the delivery address specified by you on up to 2 occasions, at the time specified in an e-mail sent to you. If you are not present on either of these occasions, and in the meantime the carrier is not informed of a change of delivery address or other delivery option via the options made available by the carrier, the products will be returned to Bibo Brands. If this happens, you will have to place your order again and you will have to pay the shipping costs again.

The shipping costs differ from country to country:
At the moment we can only send parcels to those countries on the list of countries in the e-store (excluding islands), which can be consulted during ordering.